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Daily Life Services

HiElites Daily Life Services is with you all the way overseas

HiElites Systematic One-Stop Services Customers enjoy FREE for the whole year: Online consultant service and 24 hour hotline service.
Airport Pick-up and Drop-off

We offer pick-up and drop-off service between airport and your residence. (Customer does not need to pay any extra fee, except for the transportation fee.)

Service Promises
Accommodation Consulting

By calling our service hotline or contacting us online, you can have us find or secure a living place for you. We will put together a guide (including the address, rent, house type, floor plans, furniture and electric appliance attached, utility fee, internet fee, facilities provided by the community, public transportation routes to school, and map of nearby restaurants, supermarkets and shopping malls) to help you feel more settled.

Service Contents

The place we find will be near your campus and accessible by walking or taking public transportation. We will provide the address and settle the customer within 12 business days, or within 6 business days if Expedited Service is required (Expedited Service is subject to a nominal service fee).

Service Promises
SIM Card Service

Our phone SIM Card uses stable high speed T-Mobile network. It provides multiple cost-effective plans, and specifically includes plans designed for international students by offering free international calls and texts to China and 30+ countries. Friends in China can contact you by calling 4006682880, then dial 1+ your phone number. (Plans are subject to change without notice. In that event, actual plan terms shall prevail.)

Service Contents

We provide a triple-sized (standard, micro or nano) SIM card to HiElites Systematic One-Stop Services customers and prepay the first month's bill, thus customers are able to contact their families and friends as soon as their flights land. Customers enjoy free subscriptions of valuable information and news messages, such as American local activities, job opportunities and commercial discount information. Priority bilingual customer services allow HiElites Systematic One-Stop Services customers to be served first.

Service Promises
Bank Service Guide

We provide guidance for opening an account and personal banking-related procedures in local banks. We introduce the various financial services of different banks to our customers.

Service Contents
Customized Car-Buying Assistance Service

Call us, contact us online or through mobile APP to submit application.

  1. Car-Buying Assistant: If you have any questions in the process of choosing a vehicle, finding a vehicle, bargaining, buying vehicle insurance, handling transfer procedures or driving the vehicle home, your private customer service assistant will go along with you to answer them.
  2. Online Car-buying Channel: Offers large variety of used vehicles, decreases car buying cost significantly, and provides real, transparent and detailed vehicle condition reports and purchase cost for a small service fee. A 30% discount on the service fee is available for HiElites Systematic One-Stop Services customers.
Service Contents

We are dedicated to serving our customers sincerely, and finding a vehicle they are satisfied with. Car-buying assistants will share vehicle, transfer and insurance-related knowledge in detail.HiElites Systematic One-Stop Services customers enjoy free consulting services and discounted online car-buying services.

Service Promises
Daily Life Service Assistant

We researched general problems that international students often meet to provide you a detailed local living manual and consultant service, such as, but not limited to, how to use public laundry machine and dryer, how to open accounts and pay utility fees and internet fees, how to use campus card, how to take public transportation and how to rent a vehicle.

Service Contents
Insurance Consultant
  1. We provide vehicle insurance consulting service, to introduce tips and key information on buying vehicle insurance. Professional insurance brokers analyze and recommend vehicle insurance companies and cost-effective choices.
  2. We provide health and life insurance consulting services, to introduce tips and key information on buying different kinds of insurance. Professional insurance brokers analyze and recommend health and life insurance companies and cost-effective choices.
Service Contents

We are dedicated to serving our customers sincerely and finding a vehicle they are satisfied with.

Service Promises
Stress Management Services

We are there when customers are under a lot of stress and pressure. HiElites Systematic One-Stop Services customers are welcome to call our hotline when unexpected events happen and you do not know what to do, when something is bothering you, when you are struggling with life, school or job stress, or when you are in a relationship crisis.

Service Contents

We encourage our customers to use appropriate methods (call the police, take legal action, get therapy, etc.) to solve problems as necessary. We help our customers learn about American customs and laws, help them to adapt to local community life and to learn how to protect themselves. We listen attentively to our customer’s troubles, and help them find a solution. We protect our customer’s privacy, but contact their parents if necessary.

Service Promises
Whenever there is an emergency, or your life or property is under threat, please call 911 first.

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